Insurance FAQs

Are custom made foot orthotics (CFO’s) covered by my insurance plan?

Many extended health benefit plans will cover either a portion or all of the cost of your custom-made prescription orthotics. Check with your employer or with the administrator of your benefits plan about the details of your coverage. A physician prescription is generally requested for coverage.

Does your company direct bill the insurance company on the client’s behalf?

Most insured clients must pay for the cost of their CFO’s upfront and attach any supporting documents upon sending their claim to their insurance provider. Supporting documents include a prescription from a licensed medical doctor. A bio-mechanical and gait assessment form will be provided by Orthotic Abilities certified pedorthist.

What government insurance funded programs are directly billed by Orthotic Abilities?

Orthotic Abilities supports and direct bills Workers Compensation Board (WCB), Alberta Aids to Daily Living (AADL), Non-insured Health Benefits for First Nations and Inuit (NIHB), Alberta Income Support (AISH), Veterans Affair, the Royal Canadian Mounted Police (RCMP), and the Canadian Armed Forces (CAF).

Are non-custom-made shoes covered by insurance?

Most health spending accounts or shoes that are Canadian Podiatric Medical Association (CPMA) approved may be covered by your extended health benefit plan. Please refer to the SHOES section of the website to access CPMA approved footwear selection.

What is CMPA?

The Canadian Podiatric Medical Association (CPMA) is a nonprofit organization working on behalf of its 400 plus members – Canada’s premier foot specialists. They are dedicated to enhancing the profession of podiatry and increasing awareness among Canadians about the importance of good foot health care.

CPMA Seal of Approval

The CPMA Seal of Acceptance/Approval is granted to products found to promote quality foot health. The Seal is granted when evidence of safety and usefulness has been established by recognized laboratory to ensure it promotes foot health.

Why is it important?

The CPMA’s Seal of Acceptance identifies products of exceptional quality that are made with a consumer-first approach to comfort and safety. The CPMA sees the Seal as a way of helping consumers make informed decisions about foot health.